Ryan Anderson

Information Technology - Customer Service - Web & Systems

Professional Experience

Lead Service Associate
Rite Aid - Allison Park, PA
Dec 2023 - Jul 2025
  • Supervise store operations, ensuring excellent customer service and efficient daily workflow.
  • Support team members and resolve customer issues promptly.
Pharmacy Technician
Rite Aid - Gibsonia, PA
Jun 2023 - Dec 2023
  • Assisted pharmacists with prescriptions and inventory management.
  • Maintained compliance with health and safety regulations.
Shift Supervisor / Pharmacy Technician
Rite Aid - Allison Park, PA
Apr 2017 - Jun 2023
  • Balanced dual responsibilities of pharmacy assistance and front-end leadership.
  • Managed store opening/closing, training new employees, and handling customer escalations.
Sales Associate
Rite Aid - Allison Park, PA
Nov 2016 - Apr 2017
  • Delivered top-tier service while assisting customers with products and purchases.
  • Maintained store appearance and organized inventory.

Education

Bachelor of Science in Information Technology
University of Phoenix
Graduated Dec 2023 - Summa Cum Laude

Hardware Repair

Laptop/Desktop
Dell and HP Server

Tools & Software

Windows Server Proxmox freepbx 3CX Linux Niginx Apache